Senior Wireless Engineer
Job Title:
Engineer Senior Wireless Wage/Hour Status:
Non-Exempt Funding Source:
Pay Grade:
AD 5 Department/School:
Technology Function:
Technology Reports to:
Executive Director of Network Infrastructure HR Date Approved:
April 2023 HR Date Revised:
Summary:
The Senior Wireless Engineer is responsible for installing, configuring, and maintaining wireless network equipment, network management, and security including 802.
11 b/g/n/ac standards and industry best practices for implementing high-density WIFI solutions.
The Senior Wireless Engineer needs to assess, plan, and develop several operations capabilities for wireless telecommunications.
The Senior Wireless Engineer will need to have a strong understanding of wireless network infrastructure and network hardware.
Deep knowledge of application transport, unified communications, network security, and network infrastructure protocols is highly desired.
The essential functions, pursuant to the Americans with Disabilities Act, may include the characteristic duties and responsibilities noted herein, however, this list represents examples only, and is not a comprehensive listing of all functions and tasks performed by positions found in this job description.
oModel KISD core organizational beliefs and values; perform duties effectively and efficiently for the purpose of supporting and contributing to high student achievement.
oProvide program support and service delivery; communicate effectively within and across teams and participate in cross-functional work groups.
oMaintain a commitment to the District mission; model District expectations through personal leadership and actively support the efforts of others to achieve District goals.
MAJOR RESPONSIBILITIES AND DUTIES Wireless Management oOversee day-to-day operations and supervises the Wireless Network Team.
oDevise, plan, deploy, and improve wireless networks from the beginning to implementation by collaborating with vendors, managers, and network engineers.
oUnderstand client requirements to be able to cater to their appropriate needs.
oUse tools to evaluate test and tweak wireless products, such as routers, switches, hubs, bridges, virtual private networks (VPNs), and network amplifiers, among others.
oDesign and validate the performance, quality, and reliability of the wireless network systems.
oDesign and implement WLANs and other wireless networks.
oMake use of enterprise monitoring tools.
oOptimize network performance by supervising performance, addressing network problems and breakdowns, and partnering with the network team to minimize issues on the network.
oDevelop and implement policies and classify and oversee access to protect wireless network systems.
oMake sure that all equipment, including servers, controllers, and access points, are well-connected.
oDevise and support all KISD wireless network performance, reliability, and quality.
oEnable data and system protection by developing and maintaining mechanisms for backing up and retrieval.
oDesign and deploy changes to the configurations of clients as per the applicable change management process.
oProactively handle all wireless network security solutions.
oMake use of testing and diagnostic tools to assess and modify equipment.
Analysis and Collaboration oCollaborate with different teams to ensure the optimized performance of mobile devices and other wireless devices.
oWork with the security team to evaluate threats, troubleshoot issues, and comply with appropriate security configuration standards of their organizations.
oProvide leadership for the Wireless Team supporting wireless network switching, routing, and collaboration services.
oPrioritize issues and delegate tasks as needed.
oProvide Wireless Team with necessary tools and credentials needed to perform onsite assessments and troubleshooting of network and collaboration environments within district facilities.
oFacilitate routine Wireless Team meetings for the purpose of reviewing/identifying issues, project planning/recommendations, supporting Network Team staff, and serving as a Network Team representative.
oPerform daily assessment of Wireless Team tickets to ensure tickets/issues are being documented and resolved.
oAct as an escalation point for tickets and issues needing additional or elevated assistance.
Senior Wireless Engineer Recordkeeping, Reporting and Inventory oWrite manuals and document current wireless network procedures.
oCreate and maintain documentation as it relates to system configuration, mapping, processes, and service records.
oMonitor and test system performance; prepare and deliver system performance statistics and reports.
oDocument all issues, activities, and resolutions using consistent and clear language.
oUtilize knowledgebase and suggest documentation improvements.
Policy and Law oPerform other duties, as assigned by the Executive Director of Infrastructure Network Operations, for the purpose of ensuring the efficient and effective functioning of District network infrastructure services.
oMaintain confidentiality.
oPursue Professional Development activities for self and assigned staff; ensure that Professional Development activities are aligned with District goals and initiatives and current professional research.
oComply with all policies, operating procedures, legal requirements, and verbal and written directives.
oComply with the Professional Code of Ethics and Standard Practices for Texas Educators.
oFollow District safety protocols and emergency procedures.
oPerform other related duties as assigned.
Qualifications:
Education/Certification:
oBachelor's Degree in IT or a related field of study with a network engineering focus (preferred) oCWNA Certification or equivalent required oCCNA R&S, CCNA Cyber Ops, CCIE R&S Certifications (preferred)
Experience:
oFive (5) to seven (7) years IT and networking experience oExperience working with server technologies (preferred) SPECIAL KNOWLEGDGE/SKILLS/ABILITIES:
oAbility to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, and controllers oAbility to work with others with lesser technical skills to resolve questions and issues oAbility to evaluate the effectiveness of processes of varying levels of complexity, and to develop changes or alternatives oAbility to develop and implement procedures, goals, and objectives oAbility to establish and maintain effective working relationships oAbility to exercise sound judgment in making critical decisions oAbility to negotiate and resolve conflict oAbility to summarize complex technical issues both orally and in writing, and to justify recommendations for large-scale network changes and implementations oAbility to review and approve testing and implementation plans for proposed solutions.
oAbility to problem-solve information technology networks, systems, and applications as it applies to projects oAbility to work with systems, networks, and other groups in Technology Support Services to effectively communicate changes and technical problems to get them resolved in a timely manner oAbility to work in collaboration with staff that has varying technology skills as well as work independently when necessary oKnowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules, and regulations oKnowledge of the principles, methods, and tools for evaluating project needs and implementation timelines oExcellent hardware and software troubleshooting skills oSkills in problem-solving, attention to detail, prompt documentation, time management, and collaboration with Technology Division Staff oExcellent oral and written communication SUPERVISORY RESPONSIBILITES:
oNone MENTAL/PHYSICAL DEMANDS AND ENVIRONMENTAL FACTORS:
Tools/Equipment Used:
oStandard office equipment including personal computer and peripherals oNetwork equipment oComputer systems Posture:
oProlonged sitting and standing; bending/stooping, pushing/pulling, and twisting Motion:
oRepetitive hand motions, frequent keyboarding and use of mouse; occasional reaching Lifting:
oOccasional lifting and carrying 50 to 80 pounds Environment:
oMay work prolonged or irregular hours; occasional districtwide and statewide travel oWork to be completed on-site from assigned school or building; regular exposure to noise and computer monitors Mental Demands:
oWork with frequent interruptions; maintain emotional control under stress work; prolonged or irregular hours INTENT AND ACKNOWLEDGEMENT:
This description is intended to indicate the kinds of tasks and levels of work difficulty required of positions given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be.
It is not intended to limit, or any way modify the right of any supervisor to assign, direct and control the work of employees under supervision.
The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.
Recommended Skills Assessments Attention To Detail Change Management Cisco Certified Network Associate Communication Confidentiality Estimated Salary: $20 to $28 per hour based on qualifications.
Engineer Senior Wireless Wage/Hour Status:
Non-Exempt Funding Source:
Pay Grade:
AD 5 Department/School:
Technology Function:
Technology Reports to:
Executive Director of Network Infrastructure HR Date Approved:
April 2023 HR Date Revised:
Summary:
The Senior Wireless Engineer is responsible for installing, configuring, and maintaining wireless network equipment, network management, and security including 802.
11 b/g/n/ac standards and industry best practices for implementing high-density WIFI solutions.
The Senior Wireless Engineer needs to assess, plan, and develop several operations capabilities for wireless telecommunications.
The Senior Wireless Engineer will need to have a strong understanding of wireless network infrastructure and network hardware.
Deep knowledge of application transport, unified communications, network security, and network infrastructure protocols is highly desired.
The essential functions, pursuant to the Americans with Disabilities Act, may include the characteristic duties and responsibilities noted herein, however, this list represents examples only, and is not a comprehensive listing of all functions and tasks performed by positions found in this job description.
oModel KISD core organizational beliefs and values; perform duties effectively and efficiently for the purpose of supporting and contributing to high student achievement.
oProvide program support and service delivery; communicate effectively within and across teams and participate in cross-functional work groups.
oMaintain a commitment to the District mission; model District expectations through personal leadership and actively support the efforts of others to achieve District goals.
MAJOR RESPONSIBILITIES AND DUTIES Wireless Management oOversee day-to-day operations and supervises the Wireless Network Team.
oDevise, plan, deploy, and improve wireless networks from the beginning to implementation by collaborating with vendors, managers, and network engineers.
oUnderstand client requirements to be able to cater to their appropriate needs.
oUse tools to evaluate test and tweak wireless products, such as routers, switches, hubs, bridges, virtual private networks (VPNs), and network amplifiers, among others.
oDesign and validate the performance, quality, and reliability of the wireless network systems.
oDesign and implement WLANs and other wireless networks.
oMake use of enterprise monitoring tools.
oOptimize network performance by supervising performance, addressing network problems and breakdowns, and partnering with the network team to minimize issues on the network.
oDevelop and implement policies and classify and oversee access to protect wireless network systems.
oMake sure that all equipment, including servers, controllers, and access points, are well-connected.
oDevise and support all KISD wireless network performance, reliability, and quality.
oEnable data and system protection by developing and maintaining mechanisms for backing up and retrieval.
oDesign and deploy changes to the configurations of clients as per the applicable change management process.
oProactively handle all wireless network security solutions.
oMake use of testing and diagnostic tools to assess and modify equipment.
Analysis and Collaboration oCollaborate with different teams to ensure the optimized performance of mobile devices and other wireless devices.
oWork with the security team to evaluate threats, troubleshoot issues, and comply with appropriate security configuration standards of their organizations.
oProvide leadership for the Wireless Team supporting wireless network switching, routing, and collaboration services.
oPrioritize issues and delegate tasks as needed.
oProvide Wireless Team with necessary tools and credentials needed to perform onsite assessments and troubleshooting of network and collaboration environments within district facilities.
oFacilitate routine Wireless Team meetings for the purpose of reviewing/identifying issues, project planning/recommendations, supporting Network Team staff, and serving as a Network Team representative.
oPerform daily assessment of Wireless Team tickets to ensure tickets/issues are being documented and resolved.
oAct as an escalation point for tickets and issues needing additional or elevated assistance.
Senior Wireless Engineer Recordkeeping, Reporting and Inventory oWrite manuals and document current wireless network procedures.
oCreate and maintain documentation as it relates to system configuration, mapping, processes, and service records.
oMonitor and test system performance; prepare and deliver system performance statistics and reports.
oDocument all issues, activities, and resolutions using consistent and clear language.
oUtilize knowledgebase and suggest documentation improvements.
Policy and Law oPerform other duties, as assigned by the Executive Director of Infrastructure Network Operations, for the purpose of ensuring the efficient and effective functioning of District network infrastructure services.
oMaintain confidentiality.
oPursue Professional Development activities for self and assigned staff; ensure that Professional Development activities are aligned with District goals and initiatives and current professional research.
oComply with all policies, operating procedures, legal requirements, and verbal and written directives.
oComply with the Professional Code of Ethics and Standard Practices for Texas Educators.
oFollow District safety protocols and emergency procedures.
oPerform other related duties as assigned.
Qualifications:
Education/Certification:
oBachelor's Degree in IT or a related field of study with a network engineering focus (preferred) oCWNA Certification or equivalent required oCCNA R&S, CCNA Cyber Ops, CCIE R&S Certifications (preferred)
Experience:
oFive (5) to seven (7) years IT and networking experience oExperience working with server technologies (preferred) SPECIAL KNOWLEGDGE/SKILLS/ABILITIES:
oAbility to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, and controllers oAbility to work with others with lesser technical skills to resolve questions and issues oAbility to evaluate the effectiveness of processes of varying levels of complexity, and to develop changes or alternatives oAbility to develop and implement procedures, goals, and objectives oAbility to establish and maintain effective working relationships oAbility to exercise sound judgment in making critical decisions oAbility to negotiate and resolve conflict oAbility to summarize complex technical issues both orally and in writing, and to justify recommendations for large-scale network changes and implementations oAbility to review and approve testing and implementation plans for proposed solutions.
oAbility to problem-solve information technology networks, systems, and applications as it applies to projects oAbility to work with systems, networks, and other groups in Technology Support Services to effectively communicate changes and technical problems to get them resolved in a timely manner oAbility to work in collaboration with staff that has varying technology skills as well as work independently when necessary oKnowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules, and regulations oKnowledge of the principles, methods, and tools for evaluating project needs and implementation timelines oExcellent hardware and software troubleshooting skills oSkills in problem-solving, attention to detail, prompt documentation, time management, and collaboration with Technology Division Staff oExcellent oral and written communication SUPERVISORY RESPONSIBILITES:
oNone MENTAL/PHYSICAL DEMANDS AND ENVIRONMENTAL FACTORS:
Tools/Equipment Used:
oStandard office equipment including personal computer and peripherals oNetwork equipment oComputer systems Posture:
oProlonged sitting and standing; bending/stooping, pushing/pulling, and twisting Motion:
oRepetitive hand motions, frequent keyboarding and use of mouse; occasional reaching Lifting:
oOccasional lifting and carrying 50 to 80 pounds Environment:
oMay work prolonged or irregular hours; occasional districtwide and statewide travel oWork to be completed on-site from assigned school or building; regular exposure to noise and computer monitors Mental Demands:
oWork with frequent interruptions; maintain emotional control under stress work; prolonged or irregular hours INTENT AND ACKNOWLEDGEMENT:
This description is intended to indicate the kinds of tasks and levels of work difficulty required of positions given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be.
It is not intended to limit, or any way modify the right of any supervisor to assign, direct and control the work of employees under supervision.
The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.
Recommended Skills Assessments Attention To Detail Change Management Cisco Certified Network Associate Communication Confidentiality Estimated Salary: $20 to $28 per hour based on qualifications.
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